All payments are due when placing your order, including wholesale orders.
Returns & exchanges
I gladly accept exchanges and cancellations for orders placed in the UK
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Bodysuit
- Items on sale
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I don’t accept returns & exchanges for orders placed outside the UK
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Shipment
UNITED KINGDOM delivery company ROYAL MAIL 1st Class free delivery
CANADA delivery company FEDEX, one item 30f, additional item 15f
AUSTRALIA delivery company OTHER , one item 25f, additional item 15f
UNITED STATES DELIVERY COMPANY FEDEX, one item 30f, additional item 15f
EUROPEAN UNION DELIVERY COMPANY other, one item 20f, additional item 15f
EVERYWHERE ELSE delivery company other, one item 30f, additional item